Terms of Use

Last updated: 26 July 2026

About these Terms

These Terms of Use explain the conditions that apply when you visit coolbedroom.co.uk, use the Cool Bedroom Finder, read our guidance or request an introduction to a third-party business.

By using the website, you agree to use it in accordance with these Terms. If you do not agree with them, please do not use the website or submit information through our forms.

Please also read our Privacy Policy and Referral and Affiliate Disclosure.

  • Company name: Cool Bedroom Ltd
  • Company number: 17259645
  • Registered in: England and Wales
  • Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
  • Email: contact@coolbedroom.co.uk

What Cool Bedroom provides

Cool Bedroom is an independent bedroom-cooling guidance and referral business.

Our website is designed to help people understand the main ways of cooling a bedroom, compare relevant options and identify a cooling route that appears suitable before approaching a retailer, supplier or installer.

Our services may include:

  • general bedroom-cooling information and guides;
  • the Cool Bedroom Finder and personalised cooling-route results;
  • guidance about Portable, Monobloc and Split Air Conditioning;
  • introductions to independent supply-and-install businesses where suitable coverage is available;
  • links to third-party retailers or suppliers; and
  • an optional coverage waiting list where a suitable business is not currently available.

Guidance, not a technical survey

Cool Bedroom provides initial guidance and decision support. We do not carry out a physical property survey, heat-load calculation, structural assessment, electrical inspection, planning assessment or installation survey through the website.

Information on the website is general and cannot take account of every feature of a bedroom, property, building construction or proposed installation.

Before purchasing equipment or agreeing to an installation, an appropriate retailer, supplier, installer or other competent professional should confirm matters including:

  • the required cooling capacity;
  • the suitability and condition of walls, windows, doors and proposed equipment positions;
  • venting, pipework and drainage arrangements;
  • electrical requirements;
  • indoor and outdoor noise;
  • access and installation practicalities;
  • planning, landlord, freeholder or other permissions;
  • Building Regulations and other legal requirements;
  • product specifications, guarantees and warranties; and
  • the final installed price.

The Cool Bedroom Finder

The Cool Bedroom Finder uses the answers you provide to identify a cooling route that appears suitable for further investigation.

A Finder result is an initial recommendation only. It is not a guarantee that a particular product or installation will be suitable, permitted, available or affordable.

The accuracy and usefulness of the result depend on the information you provide. If you are unsure about a property feature, permission or installation requirement, you should check it before buying anything or arranging work.

Your responsibilities

When using the website or submitting an enquiry, you agree to:

  • provide information that is accurate and complete to the best of your knowledge;
  • avoid submitting another person’s personal information without appropriate authority;
  • check any permission needed from a landlord, freeholder, planning authority or other relevant person;
  • read product information, quotations, contracts and warranty terms carefully;
  • allow a competent business to assess the property before installation;
  • follow relevant safety and manufacturer instructions; and
  • use the website only for lawful purposes.

Requests for an introduction

If you request an introduction, Cool Bedroom will review the information and postcode you provide and check whether a potentially suitable independent supply-and-install business is available.

Submitting an introduction request does not oblige you to accept a quotation, purchase a product or proceed with an installation.

We do not guarantee that:

  • a suitable business will cover your area;
  • a business will accept your enquiry;
  • an appointment or quotation will be offered;
  • a particular product will be available;
  • an installation will be technically or legally possible; or
  • you and the business will agree on price or other contract terms.

Cool Bedroom may decide not to make an introduction if we do not believe a suitable route or business is currently available.

Independent third-party businesses

Retailers, suppliers and supply-and-install businesses introduced or linked to by Cool Bedroom are independent third parties. They do not act as employees, agents or subcontractors of Cool Bedroom unless we expressly state otherwise in writing.

If you purchase a product or installation, your contract will normally be directly with the relevant retailer, supplier or supply-and-install business—not with Cool Bedroom.

Unless we expressly state otherwise, Cool Bedroom is not a party to that contract, does not set or collect the third party’s payment and is not responsible for performing the third party’s contractual obligations.

The third-party business is responsible for its own:

  • property assessment and technical advice;
  • quotation, pricing and payment terms;
  • product recommendations and availability;
  • qualifications, insurance and legal compliance;
  • installation work and site safety;
  • delivery times and appointments;
  • guarantees and warranties;
  • aftercare, servicing and remedial work; and
  • complaint handling.

You should review the third party’s quotation, terms, privacy notice, credentials and warranty information before entering into a contract.

Checks on businesses

Cool Bedroom may carry out proportionate checks on selected business information and relevant credentials before making introductions. These checks are intended to support our referral process but are not a guarantee of future conduct, workmanship, financial standing or the outcome of any installation.

Checks may be based on information available at a particular time and may not remain current indefinitely. Customers should still make their own decision about whether to appoint a business and should ask to see any current qualifications, insurance, registrations or supporting information that are important to them.

Referral fees and commercial relationships

Cool Bedroom may receive a referral fee from a supply-and-install business when an introduction results in a completed sale.

We may also use tracked or affiliate links and receive a commission if a product is purchased through one of those links.

Where specific content, links or placements form part of a commercial arrangement, we aim to identify the commercial relationship clearly where required.

A commercial relationship does not guarantee that a particular business or retailer is the cheapest, the only available option or able to serve every customer.

These arrangements help fund the Cool Bedroom service. Recommendations are intended to reflect the information supplied and the apparent suitability of the cooling route. We do not accept payment in exchange for presenting an unsuitable cooling route as suitable.

Further information is available in our Referral and Affiliate Disclosure.

Prices and product information

Any prices, product details, installation estimates or availability information shown on the website are for general guidance unless expressly stated otherwise.

Prices and specifications can change. You should confirm current information directly with the retailer, supplier or installer before making a purchase or entering into a contract.

Website availability and accuracy

We take reasonable care when preparing and maintaining website content. However, bedroom-cooling products, prices, regulations, availability and technical information may change.

We do not promise that every part of the website will always be available, uninterrupted or free from errors. We may update, remove, suspend or change website content and features where reasonably necessary.

Please contact us at contact@coolbedroom.co.uk if you believe any information is inaccurate or no longer current.

Third-party links

The website may contain links to third-party websites. These links are provided for convenience and information.

Cool Bedroom does not control third-party websites and is not responsible for their content, security, availability, terms or handling of personal information.

Intellectual property

Unless stated otherwise, the Cool Bedroom name, original website wording, Finder questions and question flow, guides, graphics, page layouts and other original website materials belong to Cool Bedroom Ltd or are used with permission.

You may view, print or save reasonable extracts for your own personal and non-commercial use.

You must not reproduce, republish, sell, scrape, commercially exploit or use substantial parts of the website to create a competing service without our prior written permission.

Prohibited use

You must not:

  • use the website unlawfully or fraudulently;
  • submit false, misleading, abusive or malicious information;
  • attempt to gain unauthorised access to the website or its systems;
  • introduce viruses, malicious code or other harmful material;
  • interfere with the website’s operation or security;
  • use automated tools to extract substantial amounts of content or data without permission; or
  • misrepresent an association with or endorsement by Cool Bedroom.

Our responsibility to you

Nothing in these Terms excludes or limits any responsibility that cannot legally be excluded or limited. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

If you are using the website as a consumer, Cool Bedroom is responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.

We are not responsible for:

  • loss that was not reasonably foreseeable;
  • business losses suffered by a consumer, including loss of profit, revenue or business opportunity;
  • loss caused by inaccurate or incomplete information supplied to us;
  • a decision to purchase or install equipment without an appropriate property assessment;
  • acts, omissions, quotations, products or installation work of an independent third party, except to the extent that a loss was caused by Cool Bedroom’s own breach or negligence; or
  • events outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

Privacy

Our collection and use of personal information is explained in our Privacy Policy.

Changes to these Terms

We may update these Terms when the website, services, business model or legal requirements change.

The latest version will be published on this page with an updated date. Changes will apply from the date they are published and will not remove rights that have already arisen.

If part of these Terms is invalid

If a court or other competent authority finds that part of these Terms is unlawful or unenforceable, the remaining provisions will continue to apply.

Governing law

These Terms are governed by the law of England and Wales.

If you are a consumer living elsewhere in the United Kingdom, you may also benefit from any mandatory protections and court rights that apply where you live.

Contact us

Questions about these Terms can be sent to:

Cool Bedroom Ltd
Email: contact@coolbedroom.co.uk
Registered office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ